Support
Frequently
AskedOrders
What payment methods do you accept?
Our online store currently processes payments through PayPal at checkout. We also accept CashApp, Zelle, Cash, Money Orders, and Apple Pay when arranged directly via email at sales@thegrapegod.com — just reach out before placing your order.
Can I change or cancel my order?
Orders process quickly. If you need to make a change, contact us immediately. We cannot guarantee modifications once an order is placed.
Shipping
How long does shipping take?
Orders typically ship within 2-3 weeks for anything made to order. In-stock items ship within 3-5 business days. Delivery time depends on your location.
Do you ship internationally?
Currently limited. Availability will show at checkout.
How do I track my order?
You will receive a tracking link once your order ships.
Returns & Exchanges
What is your return policy?
All sales are final unless an item arrives damaged or defective. See our full returns policy for details.
Do you offer size exchanges?
Items are made to order, so we cannot offer size exchanges. Please select your size carefully and read the sizing charts before purchasing.
Product & Sizing
How do your shirts fit?
Most pieces are standard or slightly oversized. Refer to the sizing guide on each product page before purchasing.
What blanks do you use?
We use premium heavyweight blanks selected for durability and structure.
How do I care for my garment?
Wash cold, inside out. Hang dry or tumble dry low to preserve print and fit.
Drops
What does "limited drop" mean?
We produce in small quantities. Once a drop sells out, it may not return.
How often do you release new items?
Drops are released periodically. Follow us on Instagram to stay updated.
Support
How do I contact you?
Use the contact form or email us directly. Response times vary depending on volume.